FLOOR SECTION SUPERVISOR-FT

$43,000 - $58,000/Yr

Chukchansi Gold - Coarsegold, CA

Full-time - Entry Level

Coarsegold, CA

Accommodation

About the position

The position is responsible for assisting the Assistant Executive Housekeeper and Executive Housekeeper with the overall coordination and direction of all activities of the Room Attendants, ensuring an exceptional standard of cleanliness is achieved and maintained in all guest rooms. The role includes inspecting guest rooms prior to occupancy, guiding and supervising Room Attendants, monitoring the computer system for room vacancies, maintaining adequate supplies, and managing staffing levels in the Housekeeping Department. The individual will also prepare various reports and perform any reasonable requests made by management.

Responsibilities

• Interact effectively with the public and team members.
• Perform excellent customer service at all times.
• Inspect each assigned guest room prior to occupancy to ensure cleanliness and appearance.
• Maintain records of rooms which received cleaning approval and those requiring further cleaning.
• Guide, support, and supervise Room Attendants and Housepersons in their daily responsibilities.
• Monitor computer system to track room vacancies for cleaning and maintenance.
• Take responsibility for the security of a 'Pass Key' during assigned shift.
• Maintain an adequate supply of linens, cleaning chemicals, and amenity inventories.
• Tag lost and found items properly and deliver them to the Housekeeping Office.
• Maintain adequate staffing levels in the Housekeeping Department.
• Prepare various daily, weekly, and monthly reports.
• Maintain a consistent, regular attendance record.
• Usher as needed by management for events.

Requirements

• High School diploma or GED required.
• Minimum of two years prior Housekeeping experience in a hotel environment.
• Experience in a supervisory capacity.
• Effective communication and organizational skills.
• Computer literate.
• Ability to read and comprehend simple instructions and correspondence.
• Ability to write basic instructions and correspondence.
• Ability to effectively present information in one-on-one and small group situations.
• Ability to add, subtract, multiply and divide in all units of measure.

Benefits

• $43,000-$58,000 in benefits including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off.
• Free and discounted meals in the Team Dining Room.
• Holiday gifts and raffles.
• Discounts for Costco memberships, Monterey Bay Aquarium, Six Flags, Verizon Wireless, and Chukchansi Park.