Floor Supervisor (Store 17 Shawnee, KS)

$33,280 - $33,280/Yr

Ace Hardware - Shawnee, KS

Full-time - Mid Level

Shawnee, KS

101-250 employees

Building Material and Garden Equipment and Supplies Dealers

About the position

The Floor Supervisor at Westlake Ace Hardware is responsible for assisting in the management of overall store operations, particularly in the absence of the General Manager and Assistant Managers. This role focuses on ensuring excellent customer service, maintaining store operations, and leading staff to achieve company goals. The Floor Supervisor will also oversee inventory management and merchandising efforts, ensuring a positive and safe work environment for all associates.

Responsibilities

• Assist with managing overall store operations.
• Assume primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers.
• Project a positive representation of Westlake Ace Hardware.
• Proactively assist customers in solving problems and handle customer complaints.
• Ensure a positive, professional, and safe work environment for all associates.
• Supervise the general operations of the entire store, including opening and closing procedures.
• Assist with the implementation of Store Support Center programs.
• Help ensure successful Loss Prevention, Safety, and Internal Audits.
• Communicate operational or managerial issues to the General Manager in a timely manner.
• Assist with daily maintenance, orderliness, and cleanliness of the sales floor and stock room.
• Help ensure that weekly price changes and label updates are completed timely and accurately.
• Assist with all cashiering functions including training and audits.
• Help ensure forklift operations and receiving are completed safely and efficiently.
• Assist with maintenance of back stock levels and cycle counts.
• Lead by example and assist in training of all associates.

Requirements

• High School diploma or GED equivalent.
• Previous retail management experience preferred.
• Hardware experience preferred.
• Ability to stand, walk, lift (up to 25lbs), and climb.

Benefits

• Starting pay of $16.00/hr
• Equal Opportunity Employer commitment to diversity and inclusion