Flooring Project Coordinator

Us Installation Group - Attleboro, MA

Full-time - Mid Level

Attleboro, MA

Specialty Trade Contractors

About the position

The Flooring Project Coordinator at US Installation Group is responsible for overseeing the flooring installation process from start to finish. This office-based role requires extensive knowledge of flooring and excellent customer service skills to ensure a smooth installation experience for customers and effective communication with installers and retail partners.

Responsibilities

• Phone, Email and Text interaction with our retail partner, installers, and customers
• Schedule installations and confirm appointments with customers
• Monitor and track installations and service calls
• Solve customer problems and issues
• Communicate and guide installers in the field to ensure a quality project

Requirements

• Intermediate computer skills
• Experience in solving customer issues
• Bilingual (Spanish) is a plus
• Must have a valid driver's license
• Must have dependable transportation
• 2+ years flooring installation or construction experience required
• Ability to adapt to a wide range of people and needs to communicate effectively

Nice-to-haves

• Bilingual (Spanish)

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Vision insurance