This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Aparium Hotel Group - Tampa, FL
posted about 2 months ago
About the position
The Restaurant Server at Hotel Haya plays a crucial role in delivering exceptional guest experiences through attentive service and in-depth knowledge of food and beverage offerings. This position requires a passion for hospitality, a commitment to teamwork, and the ability to thrive in a fast-paced environment. The server will be responsible for greeting guests, taking orders, serving food and drinks, and ensuring overall satisfaction while adhering to safety and health standards.
Responsibilities
- Uphold and model the company's principles of People, Place and Character, driving collaboration, intuition and translocal hospitality.
- Assist in all aspects of a guest's experience from beginning to end by extending a friendly greeting in an inviting environment, ensuring proper steps of service to create exceptional guest experiences, executing on requests in a friendly and timely manner, ensuring satisfaction throughout and adjusting as necessary.
- Participate in daily line ups and quarterly all staff meetings to further develop ideas and objectives with the service team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities.
- Be accountable for working knowledge of the menus, menu ingredients and what is unavailable for the day; and to serve alcohol safely, responsibly, and legally; and of course, accurately account for all monetary transactions during your shift.
- Serve food and beverage items based upon each guest's specific requests by respecting the health and safety measures procedures to keep you and the guest safe and healthy.
- Ensure your workstation is clean and organized, with the utmost respect for your guests, peers, and equipment; and ensure you demonstrate a sense of urgency for guest requests.
- Demonstrate an understanding of basic culinary and beverage terms and strive to know more through constant study of your craft; use your knowledge of the food and beverage menu to create exceptional dining experiences.
- Observe conditions of all physical facilities and relay any challenges to the food and beverage leadership team to make corrections and improvements as needed; and communicate promptly with the F&B and Culinary teams to ensure all guests get their food as ordered in timely fashion.
- Assist in other areas of the F&B Department as needed, including but not limited to, Banquets, Bar, Café, In-Room Dining, Pool, and Restaurants.
Requirements
- Minimum of one (1) year experience as a Restaurant or Event/Banquet server in either a free-standing or hotel restaurant.
- TiPS Alcohol service certification and SafeStaff Certificate of Completion, or ability to obtain such within 30 days of hire.
- Must meet local age requirements in order to serve alcohol.
- Fluency in English both verbally and non-verbally.
- Availability to work brunch on weekends.
- Available to work a flexible schedule to include nights, weekends, and holidays.
Nice-to-haves
- Passion for the People, Place and Culture of our community, love of Restaurants and Guest Service.
Benefits
- Paid time off including vacation to use when you choose
- Free parking in Ybor
- Free shift-meal prepared by our in-house culinary experts
- Up to 50% off food when you dine at the restaurant as a guest
- Greatly discounted room rates for your out-of-town guests
