FLORAL/DEPT LEADER

Jay C Stores - Floyds Knobs, IN

Part-time

Floyds Knobs, IN

About the position

The Floral Department Leader is responsible for implementing company and division policies to maximize sales and profits within the Floral department. This role emphasizes the importance of core values such as respect, honesty, integrity, diversity, inclusion, and safety. The position requires effective communication, decision-making skills, and a strong understanding of floral operations, including arrangement and care of plants and flowers. The leader will also coach and train staff, manage customer relations, and ensure a high standard of service and productivity in the department.

Responsibilities

• Implement company and division policies to achieve maximum sales and profits in the Floral department.
• Model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Develop maximum customer relations through personal example of friendliness and courtesy.
• Handle customer complaints perceptively and effectively.
• Receive, process, and produce Florist Transworld Delivery orders for delivery.
• Coach and train staff on pricing, price marking, rotation, stocking, and customer service.
• Plan, organize, direct, and control the activities of the Floral Department.
• Direct the receiving, storing, pricing, and merchandising of all floral products.
• Order supplies to maintain adequate stock and guard against waste and pilferage.
• Maintain and submit required records and reports effectively.
• Ensure cleanliness and organization in all areas of the department.

Requirements

• Effective written and verbal communication skills.
• Ability to make intelligent decisions quickly.
• Strong computer and organizational skills related to Florist Transworld Delivery.
• Ability to handle stressful situations calmly and positively.
• Understanding of all key components of department operations.
• Working knowledge of floral arrangement and care of plants and cut flowers.
• Adept at communication with employees, customers, and supervision.

Nice-to-haves

• Past work record reflects dependability and integrity.
• Prior floral experience.
• Supervisory skills.

Benefits

• Opportunities for career growth and development.
• Supportive work environment that values diversity and inclusion.