Food & Beverage Supervisor

The Briar Club - Houston, TX

Full-time - Entry Level

Houston, TX

Amusement, Gambling, and Recreation Industries

About the position

As a member of the Food & Beverage Management Team, this position is responsible for the supervision and daily operations of the Club's a la carte member dining outlets. F&B Supervisor should seek to provide the highest standards of service to members and their guests.

Responsibilities

• Anticipates needs and wants, being prepared, being continuously enthusiastic, executing flawlessly and doing it now.
• Serves as a helpful asset for all aspects of the operation, fills in gaps where needed, acting as a visible leader in all dining outlets including: The Bistro (family dining), The Lounge Bar and Dining Room (adult dining), Barracuda, Breezes and other outlets as needed.
• Work closely with all Food & Beverage supervisors to provide appropriate leadership, direction, supervision, and guidance to staff in accordance with Briar Club culture to promote positive employee morale and performance quality.
• Understands the fundamentals of service, timeliness of delivery and product knowledge of all food and beverage items offered in all member dining outlets.
• Maintains knowledge of Point of Sale system for the purposes operating the system and training employees.
• Conducts and/or participates in daily line up meetings with staff.
• Acts as a liaison to between dining and kitchen staff.
• Maintains the overall high service standards of the Club.
• Conducts and participates in regular training sessions for year-round staff, as well as the onboarding and training of seasonal poolside staff as needed.
• Works with supervisor to determine hire needs and train dining staff.
• Ensures closing and opening procedures are being followed by completing daily opening and closing checklists.
• Participates in monthly beverage inventory.
• Writes weekly schedule for dining staff.
• With input from the supervisor and Human Resources, disciplines employees as needed.
• Adheres to all written mandatory standards of operation, policies, procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
• Other projects as assigned.

Requirements

• TABC and Food Handler Certification
• Excellent interpersonal and customer service skills.
• Well-organized with ability effectively manage service
• Ability to operate point-of-sale systems.
• Must possess honesty and integrity
• Must be courteous and tactful at all times
• Must treat others with kindness and respect
• Ability to appear for work on time
• Ability to interact well with co workers
• Ability to understand and follow posted rules and procedures
• Ability to follow directions from a supervisor
• Ability to effectively communicate to members, guests and staff
• Ability to be a self-starter requiring minimal supervision
• Ability to work nights, weekends, and holidays

Nice-to-haves

• Hospitality Degree preferred
• Experience with POS systems and programming
• High-touch, highly visible, members-first attitude

Benefits

• Salary: $18.00 per hour