Food Program Lead, AMS

$120,000 - $220,000/Yr

Tiktok - San Jose, CA

Full-time - Mid Level

San Jose, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Food Program Lead at TikTok is responsible for overseeing and enhancing the food and beverage experiences for employees and clients. This role involves strategic planning, leadership, and cross-functional collaboration to implement best practices in food operations, ensuring compliance and optimizing financial management. The position requires a strong focus on data-driven decision-making and stakeholder engagement to drive program success and innovation.

Responsibilities

• Lead AMS catering, food safety and third-party vendor teams.
• Develop internal teams including organization design, team leadership and talent development.
• Create data-driven plans, proposals, documentation and financial analysis/modeling for regions.
• Lead across matrixed structures and departments to enhance operational outputs.
• Drive RFPs and support procurement on sourcing and developing KPIs for vendors.
• Analyze root causes and develop data-driven solutions to challenges.
• Oversee and define overall food program standards and operations.
• Manage and optimize year-on-year budgets and expenses.
• Support marketing strategies to attract and retain users.
• Manage and mitigate risks internally and externally.
• Build and maintain relationships with cross-functional stakeholders.
• Create and drive data-driven analysis, insights and recommendations.

Requirements

• Bachelor's degree in business management, food science, hospitality management, or related field.
• At least 5 years of leadership experience managing regional or global food programs.
• Demonstrable cultural competence with strong communication and documentation skills.
• Available to travel up to 40%.

Nice-to-haves

• Experience in on-site catering management in technology companies.
• Data-driven analysis and action-oriented presentations with evidenced results.
• Experience producing innovative technology solutions in food operations.

Benefits

• 100% premium coverage for employee medical insurance
• Approximately 75% premium coverage for dependents
• Health Savings Account (HSA) with company match
• Dental and Vision insurance
• Short/Long term Disability insurance
• Basic Life, Voluntary Life and AD&D insurance
• Flexible Spending Account (FSA) options
• 10 paid holidays per year
• 17 days of Paid Personal Time Off (PPTO)
• 10 paid sick days per year
• 12 weeks of paid Parental leave
• 8 weeks of paid Supplemental Disability
• Mental and emotional health benefits through EAP and Lyra
• 401K company match
• Gym and cellphone service reimbursements