Food Service Leader

$41,600 - $45,760/Yr

Great Circle Catering - Portsmouth, NH

Full-time

Portsmouth, NH

Support Activities for Transportation

About the position

The Food Service Leader position at Great Circle Catering involves managing food operations at various kiosks, ensuring high-quality food service, and leading a team in a fast-paced environment. This full-time role requires a high-energy individual who enjoys working collaboratively and is committed to providing excellent customer service while adhering to food safety standards.

Responsibilities

• Greet all guests in a friendly manner to make them feel welcomed and appreciated.
• Manage food stock levels, food costs, and waste, preparation, presentation, and food safety requirements for hot and cold prepared food and beverage items.
• Provide training, feedback, coaching, and direction to fellow team members on food preparation and food safety requirements.
• Maintain proper stock levels (ordering) and proper rotation of all food products.
• Ability to work Front of House and Back of House roles.
• Guide other team members in food safety measures and presentation to ensure that guests receive the highest quality food items in a timely manner.
• Provide information to customers on products being offered.
• Be sensitive to dietary restrictions, allergies, and special needs.
• Take orders in a prompt manner and ensure a steady flow of service.
• Maximize sales by offering suggestions.
• Maintain cleanliness and proper sanitation of work areas.
• Opening and closing responsibilities.
• Follow proper cash register procedures.
• Assist with food prep when needed.
• Take daily inventory.
• Accurately complete a product requisition for the next shift.
• Schedule kiosk staff.
• Promptly report any issues with equipment, facilities, or products to the Director of Operations.
• Perform other duties as assigned.

Requirements

• Previous customer service experience.
• Previous cash handling experience.
• Previous food service experience.
• ServeSafe certification, or ability to obtain upon hire.
• Exceptional interpersonal skills.
• Excellent time management and organizational skills.
• Ability to remain calm and courteous under pressure.
• Strong attention to detail.
• Excellent verbal and written communication.
• Experience with point of sale systems (Square).
• Valid Driver's License and reliable transportation.
• Must be able to pass a background check and drug test.

Benefits

• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid holidays
• Vision insurance
• 401k after 90 days of employment, up to 3% company match
• $15,000 company paid life insurance
• Company paid short-term disability coverage
• 80 hours paid vacation, accrued weekly at 1.53 hours per week
• Up to 56 hours of sick time, accrued at one hour for every thirty hours worked.