Food Service Office Clerk

Six Flags Entertainment Corporation - Arlington, TX

Full-time

Arlington, TX

Amusement, Gambling, and Recreation Industries

About the position

The Guest Service position at Six Flags is designed to enhance the overall guest experience by ensuring adherence to the park's dress code and acting as a central communication hub for the department. This role involves a variety of responsibilities aimed at maintaining a welcoming and organized environment for both guests and team members. The individual in this position will assist in the scheduling of departmental activities, recruit and interview new applicants in collaboration with Human Resources, and help initiate various departmental activities. Additionally, maintaining accurate departmental records is a key aspect of this role, ensuring that all information is up-to-date and accessible. The Guest Service representative will play a crucial role in fostering a friendly atmosphere within the park. This includes engaging positively with guests and team members, promoting a sense of community and enjoyment. The position requires a detail-oriented self-starter who can work well with others and is capable of supervising and enforcing the dress code when necessary. General housekeeping duties in the office may also be part of the responsibilities, ensuring that the workspace remains tidy and organized. Overall, this position is vital for creating a memorable experience for guests while supporting the operational needs of the department.

Responsibilities

• Enforce park dress code to ensure a professional appearance among staff and guests.
• Act as a communications hub for the department, facilitating information flow.
• Assist with the maintenance of departmental schedules to ensure smooth operations.
• Recruit and interview new applicants in collaboration with Human Resources.
• Initiate and assist in departmental activities to enhance guest experience.
• Maintain accurate departmental records for tracking and reporting purposes.
• Perform general housekeeping duties in the office to maintain a clean work environment.

Requirements

• Must be at least 18 years old.
• Ability to commit to a flexible schedule, including evenings, weekends, and holidays.
• Detail-oriented self-starter with the ability to work well with others.
• Basic computer literacy, especially in Microsoft Word and Excel, is preferred.
• Good communication skills are essential for effective interaction with guests and team members.
• Outgoing personality to promote a friendly atmosphere and positive interactions.