Compass Group - Washington, DC

posted 5 months ago

Full-time - Mid Level
Washington, DC
Merchant Wholesalers, Nondurable Goods

About the position

As the Director of Food Service Operations at American University, you will play a pivotal role in leading a dynamic team dedicated to delivering exceptional dining experiences. Your leadership will not only shape the dining experience but also contribute to the vibrant campus community. You will be responsible for driving excellence in service, ensuring that the food service operations meet the highest standards of quality and efficiency. This position requires a self-motivated leader with a passion for excellence and a drive for success. You will be at the forefront of innovation, developing and implementing strategic plans to enhance operational efficiency, profitability, and service quality. Your ability to inspire and manage a diverse team will be crucial in achieving shared goals and exceeding key performance indicators. In this role, you will cultivate meaningful partnerships with clients and stakeholders, ensuring that the dining services align with the needs and expectations of the university community. You will maintain rigorous standards of quality across all aspects of food service operations, ensuring an unparalleled dining experience for all. Additionally, you will direct daily operations with a focus on equipping employees with the resources and support needed to excel, while ensuring compliance with regulatory requirements. This is an exciting opportunity to make a significant impact on the campus community and to foster a culture of growth and empowerment within your team.

Responsibilities

  • Lead, manage, and inspire a diverse team dedicated to delivering unparalleled service to clients, students, and community members.
  • Cultivate meaningful partnerships with clients and stakeholders, driving towards shared goals and exceeding key performance indicators.
  • Develop and implement strategic plans and initiatives to enhance operational efficiency, profitability, and service quality.
  • Maintain rigorous standards of quality across all aspects of food service operations, ensuring an unparalleled dining experience for all.
  • Direct daily operations with a focus on equipping employees with the resources and support needed to excel, while ensuring compliance with regulatory requirements.

Requirements

  • BS degree preferred
  • Five years of foodservice management experience required
  • Higher Education experience in board and retail operations is required
  • Knowledge of P&L accountability and contract-managed service experience is required
  • Strong leadership and communication skills

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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