Food Service Worker II
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About The Position
The Food Service Worker II position at MedStar Health is a vital role responsible for ensuring that patients receive their meals in a timely and efficient manner. This position involves a variety of tasks including menu selections, tray assembly, delivery and pick-up of meals, and addressing special requests and needs. The Food Service Worker will communicate any food-related issues or concerns to the appropriate personnel within the Food and Nutrition department and will work closely with nursing staff to meet patient nutrition requirements. Additionally, the role includes assisting the Dietitian in monitoring patients on specific diets, such as NPO, clear liquid, and full liquid diets, and recording food intake for analysis. In addition to patient meal service, the Food Service Worker II will also be responsible for catering events, serving retail customers in the Brown Bag and CCC cafeterias, and handling customer service complaints. The position requires operating cash registers in compliance with cash handling procedures and maintaining all equipment in a safe and sanitary manner according to HACCP guidelines and other regulatory standards. The Food Service Worker II must perform these duties in accordance with Georgetown University Hospital's policies and standards, ensuring a high level of service and care for all patients and customers. The role requires making daily rounds to assigned nursing units, collecting menus, and ensuring their accuracy. The Food Service Worker will assist patients in meal selection, enter menu selections into the Computrition system, and ensure that meal trays are assembled and served according to established schedules. The position also involves cleaning and maintaining the work area, preparing food for catering events, and ensuring that all food items meet the required standards for appearance and temperature. Overall, this position plays a crucial role in the delivery of quality food service within the hospital setting.
