Food Service Worker Lead

Aramark - High Point, NC

Full-time - Entry Level

High Point, NC

Food Services and Drinking Places

About the position

The Food Service Worker Lead at Aramark is responsible for overseeing food preparation and service operations, ensuring high-quality customer service and adherence to safety and sanitation standards. This role involves leading a team, coordinating food service activities, and maintaining a clean and organized work environment while fostering a positive atmosphere for both staff and customers.

Responsibilities

• Lead all aspects of food preparation and assist in cooking food items for the day.
• Coordinate and assist in setting up and breaking down food service stations as designated by the manager.
• Prepare foods according to recipes and directions, ensuring accurate portioning.
• Maintain daily temperature logs and take samples of food items before serving.
• Alert management about food items that do not meet quality expectations and pull them from service.
• Complete opening and closing station checklists to ensure readiness for service.
• Greet customers and inquire about their service quality, addressing any complaints positively.
• Maintain cleanliness of workstations, including floors, equipment, and utensils.
• Ensure all work areas are cleaned and sanitized after use.
• Accurately dispose of waste from the service line and transfer supplies as needed.
• Assist with daily safety observations and report hazards to management.
• Cross-train in various areas as required by management.
• Perform tasks as requested by management on a regular basis.

Requirements

• Great customer service and interpersonal skills.
• Strong leadership and supervisory skills.
• Ability to work effectively in a team environment.
• Serve Safe Certification is required.
• Ability to follow detailed written and verbal instructions.
• Food service experience is preferred.
• Ability to frequently lift and transport hot food items.
• Ability to work in a kitchen environment with exposure to heat, noise, and chemicals.

Nice-to-haves

• Experience in concessions, catering, and special events.