Food Service Worker

St. Joseph's Medical Center - Houston, TX

Full-time - Entry Level

Houston, TX

Hospitals

About the position

The Food Service Worker at St. Joseph's Medical Center plays a crucial role in enhancing patient experience by introducing them to VIP Room Service and assisting with menu selections. This position involves assembling, delivering, and picking up meal trays, addressing patient special requests, and ensuring dietary restrictions are met. The worker will also communicate effectively with nursing staff regarding patient nutrition needs and relay any food-related issues to Culinary Services, ensuring high-quality service and patient satisfaction.

Responsibilities

• Introduce patients to VIP Room Service and assist with menu selections.
• Assemble, deliver, and pick up trays for each meal service.
• Address patient special requests and needs for meal delivery.
• Relay patient food issues/concerns to Culinary Services and Nursing.
• Interact with Nursing regarding patient nutrition needs or requirements.
• React accurately and effectively to changes to ensure efficient timing of services and accuracy of diet ordered by physicians.
• Understand dietary restrictions on special, modified diets to meet food preferences within diet order limitations.
• Provide quality service to ensure good patient satisfaction survey results.

Requirements

• High school diploma or GED or equivalent work experience.
• Food handler certification.
• Ability to read, write, and speak English (or other languages as necessary).
• Strong verbal communication, reading, and writing abilities.
• Basic computer knowledge and skills.
• Basic math skills.
• Ability to prioritize work with minimal supervision.

Nice-to-haves

• Bi or Multilingual skills.
• Experience in a health care environment.