Forklift Master Technician

$93,766 - $119,600/Yr

Quinn Company - City of Industry, CA

Full-time - Mid Level

City of Industry, CA

Professional, Scientific, and Technical Services

About the position

Quinn Company is seeking a Master Technician to join their team, responsible for repairing Caterpillar and related equipment. This role offers opportunities for career advancement through ongoing technical and managerial training, and emphasizes teamwork and pride in maintaining equipment that impacts the community.

Responsibilities

• Perform repairs with limited or no departmental supervision.
• Provide proactive leadership for the entire service department.
• Mentor and train technicians within the service department.
• Assume ownership of difficult customer issues while maintaining integrity with Quinn Company and Caterpillar.
• Interact with customers in a professional manner and reassure them of positive outcomes.
• Collaborate effectively with other departments such as sales and parts.
• Maintain good attendance and punctuality.
• Disassemble and assemble machines/components as required.
• Select proper tooling for jobs and demonstrate proficiency with Cat diagnostic tools.
• Perform diagnostics and organize appropriate repair procedures.
• Complete required training sessions successfully.
• Demonstrate safe and proper application of hand, pneumatic, and electric tools.
• Assist other technicians in repair tasks.
• Follow company policies and procedures diligently.
• Stay current with Cat product line and utilize resources from Cat and Quinn Company.
• Promote Quinn Company core values of Relationships, Integrity, Teamwork, Respect, Quality, and Service.
• Travel to other stores, customer sites, and Caterpillar facilities for work or training.

Requirements

• One-year certificate or Associates degree from a community college or technical school.
• Minimum five plus years of CAT dealer experience.
• Ten years of heavy equipment industry experience or equivalent education and experience.

Benefits

• Competitive pay
• Profit sharing
• Ongoing technical and managerial training
• Career advancement opportunities