Forklift Mechanic - Mobile

Wiese USA - Peru, IL

Full-time - Entry Level

Peru, IL

Repair and Maintenance

About the position

The Forklift Mechanic - Mobile position at Wiese involves traveling to customer locations to repair and maintain a variety of material handling equipment, including forklifts and aerial lifts. The role requires a strong focus on customer service and safety, as the technician will act as the primary point of contact for customers while managing their own workload and parts inventory.

Responsibilities

• Travel to customer locations to perform repairs and preventative maintenance on material handling equipment.
• Actively support and promote safety initiatives, following all safety policies and procedures.
• Troubleshoot customer equipment problems and obtain customer approval before making repairs.
• Maintain an inventory of parts in the service van based on the equipment being serviced.
• Complete and submit all required paperwork related to service jobs.
• Provide excellent customer service and offer additional services based on customer needs.
• Manage workload effectively and prioritize tasks throughout the day.

Requirements

• Strong multitasking and time management skills.
• Ability to lift 50 pounds and work in confined spaces.
• Comfortable working at heights above 15 feet.
• Valid driver's license with a clean driving record.
• Ability to provide own hand tools.
• Working knowledge of computer systems and ability to learn software for online work orders.
• Demonstrable customer service skills, both verbal and non-verbal.