Wiese USA - Dodge City, KS

posted 3 days ago

Full-time
Dodge City, KS
Repair and Maintenance

About the position

The Forklift Mechanic - Mobile position at Wiese involves traveling to customer locations to repair and maintain material handling equipment, including forklifts and aerial lifts. The role requires a strong focus on customer service and safety, as the technician will act as the primary point of contact for customers while managing their own workload and parts inventory.

Responsibilities

  • Travel to customer locations to perform repairs and preventative maintenance on material handling equipment.
  • Actively support and promote safety initiatives, following all safety policies and procedures.
  • Troubleshoot customer equipment problems and obtain customer approval before making repairs.
  • Maintain an inventory of parts in the service van based on job requirements.
  • Complete and submit all required paperwork related to service jobs.
  • Provide excellent customer service and offer additional services based on customer needs.
  • Manage workload effectively and prioritize tasks throughout the day.

Requirements

  • Experience as an equipment mechanic, particularly with material handling equipment.
  • Strong multitasking and time management skills.
  • Ability to lift 50 pounds and work in confined spaces.
  • Comfortable working at heights above 15 feet.
  • Valid driver's license with a clean driving record.
  • Ability to provide own hand tools.
  • Working knowledge of computer systems and ability to learn software for online work orders.
  • Demonstrable customer service skills, both verbal and non-verbal.
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