Whitewater Express Car Wash - Fort Worth, TX

posted 23 days ago

Full-time - Mid Level
Fort Worth, TX
Repair and Maintenance

About the position

The General Manager at WhiteWater Express Car Wash is responsible for leading a team in a fast-paced environment, focusing on exceptional customer service and staff development. This role emphasizes personal growth and organizational success, ensuring a positive work culture and effective communication within the team.

Responsibilities

  • Foster transparent and inspiring communication and accountability within your team.
  • Assist customers with car wash transactions and memberships.
  • Cultivate growth in team leaders, shift leaders, and future leaders.
  • Ensure proper store staffing through recruitment, collaboration, and promotions.
  • Manage customer and employee issues with a focus on retention and swift resolution.
  • Infuse positivity, focus, and a passion for learning into the workplace.

Requirements

  • Proven leadership in staff development and a passion for exceptional customer service.
  • Ability to thrive outdoors in all weather, with flexibility for evenings and weekends.
  • Successful completion of a pre-hire background check.
  • Leadership experience overseeing 3-10 direct reports for 1-3 years, including hourly and salary level employees from entry to mid-level experience.

Benefits

  • Disability insurance
  • Health insurance
  • Dental insurance
  • Flexible spending account
  • Vision insurance
  • 401(k) matching
  • Pet insurance
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