FPO Ambulatory Facilities Operations Supervisor (Site)

$70,000 - $77,638/Yr

The Trustees Of Columbia University In The City Of New York - New York, NY

Full-time - Mid Level

New York, NY

Ambulatory Health Care Services

About the position

The FPO Ambulatory Facilities Operations Supervisor is responsible for overseeing the daily operations of facilities at CUIMC, including multispecialty medical practice facilities and 24-hour sites. This role ensures that service level agreements are met, manages vendor relationships, and oversees the maintenance of essential systems such as HVAC and mechanical equipment. The supervisor also plays a key role in emergency response, project management, and staff development, ensuring a safe and efficient environment for both staff and patients.

Responsibilities

• Manage day-to-day vendors and contractors to ensure consistent service delivery across all assigned FPO ambulatory clinical practice sites.
• Support facilities operations for FPO ambulatory clinic practice sites, handling emergencies and maintenance related to various systems.
• Assist with miscellaneous facilities support activities, including deliveries and event setups.
• Ensure timely response to emergency service calls and evaluate urgency for prioritization.
• Provide information regarding costs and expenses for custodial and maintenance services to the Assistant Director.
• Schedule and supervise third-party vendor work as necessary, maintaining adequate inventory for maintenance tasks.
• Participate in discussions regarding construction needs and work with contractors and trades.
• Compile necessary documentation and reports accurately and on time, maintaining facility manuals.
• Manage wayfinding signage and collaborate with clinical practice teams on facilities-related issues.
• Proactively inspect facilities and report findings to appropriate parties.
• Assist in setting up video conference equipment for meetings.
• Coordinate services for construction and renovation projects.
• Serve as a subject matter expert on facilities issues and provide guidance to practices.
• Assist with recruiting and human resource management activities, ensuring staff productivity and quality measures are met.
• Promote staff professionalism and establish a culture of coaching and mentoring.

Requirements

• Bachelor's Degree or a combination of education and experience.
• A minimum of 3 years of relevant experience in facilities management.
• Specialized training in BMS and HVAC Systems with extensive knowledge of building maintenance.
• Familiarity with Federal, State, and NY City regulations regarding building operations and waste disposal.
• Strong organizational skills to manage a demanding workload and complex cases.
• Proficiency in problem assessment and collaborative problem solving in interdisciplinary settings.
• Effective communication skills in both oral and written forms.
• Ability to lead and mentor teams through changing situations.
• Demonstrated leadership and relationship management skills.

Nice-to-haves

• Graduate of an accredited vocational technology program or skilled trade membership.

Benefits

• Health insurance coverage
• Dental insurance coverage
• Life insurance coverage
• 401k retirement savings plan
• Paid holidays
• Paid time off for volunteering activities
• Flexible scheduling options
• Professional development opportunities