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Belk - Gainesville, GA
posted about 2 months ago
Full-time - Entry Level
Gainesville, GA
5,001-10,000 employees
General Merchandise Retailers
About the position
The Fragrance Associate plays a crucial role in driving sales and providing exceptional customer service within the store. Reporting to the Sales Team Manager or Store Manager, this position focuses on meeting sales goals, executing promotions, and building customer relationships while maintaining store standards and hygiene requirements.
Responsibilities
- Meet or exceed personal sales per hour goals.
- Demonstrate excellent selling skills and customer service.
- Execute successful promotions and special events/pre-sells/GWP's.
- Drive sales through customer clienteling.
- Work with store management to optimize business to business.
- Achieve assigned $ line goal.
- Identify and reduce shrinkage in area.
- Meet or exceed SPH goal.
- Meet or exceed credit application goals.
- Thank each customer by name following a purchase.
- Handle each transaction efficiently and accurately.
- Provide a high level of customer service to support Customer Satisfaction Surveys (CSS).
- Build customer clientele base.
- Record and protect personal identifying customer information.
- Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements.
- Unpack new merchandise in a timely manner.
- Ensure timely set-up including signage for promotional events.
- Follow procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's.
- Maintain Belk and vendor professional dress standards (uniforms) and appearance.
- Cooperate with fellow associates and management.
- Comply with store policies concerning attendance, tardiness, and associate handbook.
- Accept additional duties or share responsibilities during busy times and/or as requested.
Requirements
- No education requirement.
- Experience in retail preferred.
- Excellent communication skills.
- Ability to work a flexible schedule including evenings & weekends.
