Fragrance Associate - Full Time

Full-time - Entry Level

Florence, SC

General Merchandise Retailers

About the position

The Fragrance Advisor is responsible for driving sales and providing exceptional customer service within the store. This role involves executing promotions, maintaining store standards, and building customer relationships while ensuring compliance with company policies and procedures.

Responsibilities

• Meeting or exceeding personal sales per hour goals
• Demonstrating excellent selling skills and customer service
• Executing successful promotions and special events
• Driving sales through customer clienteling
• Working with store management to optimize business to business
• Achieving assigned $ line goal
• Identifying and reducing shrinkage in area
• Meeting or exceeding SPH goal
• Meeting or exceeding credit application goals
• Thanking each customer by name following a purchase
• Handling each transaction efficiently and accurately
• Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
• Building customer clientele base
• Recording and protecting personal identifying customer information
• Maintaining floor and stock areas consistent with store standards
• Unpacking new merchandise in a timely manner
• Ensuring timely set-up including signage for promotional events
• Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's
• Maintaining Belk and vendor professional dress standards
• Cooperating with fellow associates and management
• Complying with store policies concerning attendance, tardiness, and associate handbook
• Accepting additional duties or share responsibilities during busy times
• Assisting with all non-sell duties as assigned by management

Requirements

• No education requirement
• Experience in retail preferred
• Excellent communication skills
• Must be able to work a flexible schedule including evenings & weekends

Benefits

• Access to tools and resources necessary to be effective in the job
• Opportunities to meet with senior leadership
• Inclusive and vibrant work environment