Fragrance Associate - Full Time

Belk - Gainesville, FL

Full-time - Entry Level

Gainesville, FL

General Merchandise Retailers

About the position

The Fragrance Associate at Belk is responsible for driving sales and providing exceptional customer service within the fragrance department. This role involves meeting sales goals, executing promotions, and building a clientele base while maintaining store standards and hygiene. The associate will work closely with management to optimize business operations and ensure a high level of customer satisfaction.

Responsibilities

• Meet or exceed personal sales per hour goals
• Demonstrate excellent selling skills and customer service
• Execute successful promotions and special events
• Drive sales through customer clienteling
• Work with store management to optimize business to business
• Achieve assigned $ line goal
• Identify and reduce shrinkage in area
• Meet or exceed SPH goal
• Meet or exceed credit application goals
• Thank each customer by name following a purchase
• Handle each transaction efficiently and accurately
• Provide a high level of customer service to support Customer Satisfaction Surveys (CSS)
• Build customer clientele base
• Record and protect personal identifying customer information
• Maintain floor and stock areas consistent with store standards
• Unpack new merchandise in a timely manner
• Ensure timely set-up including signage for promotional events
• Follow procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's
• Maintain Belk and vendor professional dress standards
• Cooperate with fellow associates and management
• Comply with store policies concerning attendance and tardiness
• Accept additional duties during busy times as requested

Requirements

• Experience in retail preferred
• Excellent communication skills
• Ability to work a flexible schedule including evenings and weekends