Fragrance Associate - Part Time - Mayfaire

Belk - Wilmington, NC

Part-time - Entry Level

Wilmington, NC

General Merchandise Retailers

About the position

The Fragrance Associate is a part-time role focused on driving sales and providing exceptional customer service within the fragrance department at Belk. This position involves meeting sales goals, executing promotions, and maintaining store standards while ensuring a high level of customer satisfaction.

Responsibilities

• Meeting or exceeding personal sales per hour goals
• Being a role model and demonstrating excellent selling skills and customer service
• Executing successful promotions and special events/pre-sells/GWP's
• Driving sales through customer clienteling
• Working with store management to optimize business to business
• Achieving assigned $ line goal
• Identifying and reducing shrinkage in area
• Meeting or exceeding SPH goal
• Meeting or exceeding credit application goals
• Thanking each customer by name following a purchase
• Handling each transaction efficiently and accurately
• Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
• Building customer clientele base
• Recording and protecting personal identifying customer information
• Maintaining floor and stock areas consistent with store standards in presentation and hygiene requirements
• Unpacking new merchandise in a timely manner
• Ensuring timely set-up including signage for promotional events
• Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's
• Maintaining Belk and vendor professional dress standards (uniforms) and appearance
• Cooperating with fellow associates and management
• Complying with store policies concerning attendance, tardiness, and associate handbook
• Accepting additional duties or share responsibilities during busy times and/or as requested by management
• Assisting with all non-sell duties as assigned by management.

Requirements

• No education requirement
• Experience in retail preferred
• Excellent communication skills
• Ability to work a flexible schedule including evenings & weekends