Fragrance & Beauty Assistant Boutique Manager - Williamsburg, NY

$69,056 - $69,056/Yr

Chanel - Williamsburg, VA

Full-time - Mid Level

Williamsburg, VA

Health and Personal Care Retailers

About the position

The Fragrance & Beauty Assistant Boutique Manager at CHANEL plays a pivotal role in enhancing the client experience within the boutique. This position involves leadership, operational management, and coaching to ensure exceptional service and a positive team environment. The Assistant Manager will work closely with the Boutique Director to oversee daily operations, support team development, and drive business results while fostering a culture of inclusivity and collaboration.

Responsibilities

• Assist the Boutique Director in developing and leading the team.
• Oversee the boutique in the Director's absence and ensure superior service on the sales floor.
• Foster a positive working environment that encourages diversity and collaboration.
• Coach and support the team in product knowledge and service skills.
• Manage time and delegate effectively, spending 60% on the sales floor and 40% on back-of-house operations.
• Handle all operations of the sales floor, including stock management and visual merchandising.
• Communicate inventory and supply needs to the Boutique Director and manage the MMS system.
• Uphold all Standard Operating Procedures and educate the team as needed.
• Establish relationships with corporate partners for operational support.
• Assist in event planning and execution.

Requirements

• Bachelor's degree preferred; High School diploma required.
• 3+ years of related leadership sales experience in a retail luxury environment and/or operational role preferred.
• Strong organizational and communication skills.
• Detail-oriented and operationally savvy.
• Ability to coach and lead a team effectively.
• Ability to handle multiple tasks and meet tight deadlines.
• Flexible schedule with the ability to work late nights, weekends, and some holidays.

Nice-to-haves

• Foreign language skills are preferred but not required.
• Passion for the House of CHANEL and its commitment to social and cultural initiatives.

Benefits

• Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
• Family and caregiving benefits including parental leave and fertility support.
• Generous paid time off policies including vacation, holiday, sick, and volunteer days.
• 401K and other incentives.
• Robust healthcare offerings including medical, dental, vision, and virtual care options.
• Life insurance and disability coverage.