Framing Manager

Michaels - Winchester, VA

Full-time - Mid Level

Winchester, VA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

As a Framing Manager, you will play a pivotal role in leading the framing department within our Winchester store. Your primary responsibility will be to oversee the daily operations of the framing team, ensuring that all projects are completed to the highest standards of quality and efficiency. You will be responsible for managing inventory, maintaining equipment, and ensuring that all safety protocols are followed. Your leadership will inspire your team to deliver exceptional customer service and create beautiful, custom framing solutions that meet the unique needs of our customers. In this position, you will also be tasked with training and developing team members, fostering a collaborative and innovative work environment. You will work closely with other departments to ensure that framing projects align with store goals and customer expectations. Your ability to communicate effectively and motivate your team will be essential in driving sales and achieving departmental targets. Additionally, you will be responsible for maintaining a clean and organized workspace, ensuring that all tools and materials are readily available for your team. You will also handle customer inquiries and provide expert advice on framing options, materials, and techniques. Your passion for creativity and attention to detail will be key in helping customers achieve their vision for their framed pieces.

Responsibilities

• Oversee daily operations of the framing department.
• Manage inventory and maintain equipment.
• Ensure safety protocols are followed in the workspace.
• Train and develop team members in framing techniques and customer service.
• Collaborate with other departments to align framing projects with store goals.
• Handle customer inquiries and provide expert advice on framing options.
• Maintain a clean and organized workspace for the framing team.
• Drive sales and achieve departmental targets.

Requirements

• Proven experience in a retail or framing environment.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Knowledge of framing techniques, materials, and tools.

Nice-to-haves

• Experience with custom framing software or tools.
• Background in art or design.
• Previous experience in a managerial role.

Benefits

• Competitive salary and performance bonuses.
• Employee discounts on products and services.
• Opportunities for professional development and training.