Express Employment International - Oklahoma City, OK
posted 1 day ago
- Mid Level
Oklahoma City, OK
Administrative and Support Services
About the position
The position involves continually reviewing, updating, and creating franchise office operation systems to collaborate with programmers for field implementation. The role requires a comprehensive understanding of Express automation business systems and the ability to work closely with the Director to facilitate the development of software programs for various venues across all countries where Express operates.
Responsibilities
- Review, analyze, evaluate, and create/maintain Express automation business systems as required by the field.
- Work with the Director to provide programmers with the means to develop Express office automations/operations software programs for various venues in all countries in which Express does business.
- Write detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs.
- Test and approve software/internet program changes and manage a variety of field beta testers for multiple countries.
Requirements
- Must have a minimum of 5 to 7 years field or equivalent experience in the staffing industry.
- Must have in-depth knowledge of business practices and procedures for both a franchisor and franchisee system.
- Ability to manage multiple projects simultaneously.
- Requires a high level of computer/software expertise.
- Must have a minimum of 5 to 7 years business experience or equivalent experience.
- Needs customer service skills, good verbal communications skills/business knowledge.
- Requires a bachelor's degree or the equivalent work experience.
Nice-to-haves
- Three to five years of business operations experience or related experience.
- A high-level understanding of the staffing and franchising industries.
