Amplifon - Minneapolis, MN

posted 3 months ago

Full-time - Mid Level
Minneapolis, MN
10,001+ employees
Health and Personal Care Retailers

About the position

Amplifon Americas, the parent company to Miracle-Ear and Amplifon Hearing Healthcare, is seeking a Franchise Sales and Operations Manager to lead and enhance our franchise business operations. This role is pivotal in driving business growth and success through innovative strategies and collaboration with diverse teams. The ideal candidate will be forward-thinking, embodying our commitment to everyday excellence, customer devotion, and personal impact. The Franchise Business Manager will engage in business operations through monthly reviews, both in-person and virtually, analyzing data and trends to support franchise owners in developing sales, marketing, and operational plans. This position requires a blend of competencies, characteristics, and skills to excel in a fast-paced and evolving business environment. As a Franchise Business Manager, you will act as a strategic business consultant, identifying medium to long-term opportunities and striving for operational excellence by sharing best practices among franchise partners. You will analyze business and financial situations to derive valuable insights and translate them into actionable strategies, recommending innovative solutions to address performance issues within franchise businesses. The role also involves traveling to franchise partner locations to collaborate on business strategies and operations, making it essential for the candidate to be adaptable and willing to travel frequently. The ideal candidate should reside in the Minneapolis-Saint Paul area and possess a Bachelor's degree in business, Accounting, or Finance, or equivalent Operational Management experience. With 5-7 years of sales experience, the candidate should be proficient in analyzing business and financial situations, detail-oriented, and skilled in Microsoft Office applications. The role demands agility, innovation, adaptive thinking, decision-making, self-awareness, and resilience to navigate the challenges of the franchise business landscape.

Responsibilities

  • Engage in business operation in monthly reviews in-person and virtually, through analyzing data and trends
  • Support business planning with franchise owners to establish and develop sales, marketing and operational plans through definition of key performance indicators
  • Act as a strategic business consultant through identification of opportunities medium to long term
  • Strive for operational excellence in sharing best practices amongst franchise partners in collaborating with Marketing, Operations, Training, Recruiting, and Finance
  • Analyze business and financial situations to derive valuable insights and translate them into actionable strategies
  • Recommend innovative solutions to address performance issues within franchise businesses
  • Develop and implement creative and groundbreaking solutions to drive business growth and success
  • Travel to franchise partner locations to meet and collaborate on business strategies and operations

Requirements

  • Bachelor's degree in business, Accounting or Finance or equivalent Operational Management experience
  • 5-7 years of sales experience
  • Ability to travel 50% to 70%, domestic

Nice-to-haves

  • Multi-Franchise or Retail experience is preferred
  • Experience within the Hearing Health Care Industry preferred
  • Proficiency in analyzing business and financial situations
  • Detail-oriented with meticulous approach to data analysis
  • Proficient in Microsoft Office applications and internet tools
  • Demonstrate competencies including but not limited to: agility, innovation, adaptive thinking, decision-making, self-awareness, resilience

Benefits

  • Medical, Dental, Vision, 401(k) with company match
  • Generous vacation, safe and sick leave, paid holidays
  • Flexible work arrangements to help support your work/life balance
  • Paid time off dedicated to volunteering and giving back to the communities where we live and work
  • Global mobility opportunities
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