Franklin Operations Clerk, Full time

$37,440 - $37,440/Yr

Central Pennsylvania Transportation Authority - Chambersburg, PA

Full-time - Entry Level

Chambersburg, PA

About the position

The Franklin Operations Clerk plays a crucial role in supporting the daily operations of rabbittransit, ensuring effective communication and coordination between various departments. This position is essential for maintaining operational efficiency and safety, contributing to the overall mission of providing reliable public transportation services. The clerk assists the Site Manager and General Manager in various administrative and operational tasks, fostering a culture of innovation and stewardship within the organization.

Responsibilities

• Solicit daily feedback from operators and forward feedback forms to the Scheduler.
• Post daily reports that include On Time Performance.
• Initialize incident reports and accidents/injury reports, following up with operators for completion.
• Maintain and manage tablet inventory, performing weekly updates for optimal performance.
• Use and update Paylocity with proper schedules, changes to cost codes, and approvals.
• Review critical incidents and exceptions to policy with Supervisor to ensure a positive image of the Authority.
• Train assigned employees to contribute to team effectiveness.
• Maintain confidentiality and high ethical standards while providing customer service to internal and external customers.
• Communicate necessary information to coworkers and management, building rapport and participating in problem-solving methods.
• Establish and maintain effective communication lines with all staff members and the general public to ensure smooth operations.
• Attend educational classes/workshops to maintain professional and technical knowledge.
• Coordinate Preventative Maintenance (PMs) and major repairs with the Superintendent of Maintenance and vendors.
• Conduct monthly facility inspections in coordination with the safety and training team.
• Count fares and prepare weekly deposits to support the organization's financial responsibility.
• Update the vehicle availability list and forward it to Centralized Dispatch.

Requirements

• High school degree or equivalent is required.
• One or more years of experience in operations or maintenance environment.
• Demonstrated ability to be accurate, well organized, multitask, prioritize, and have a sense of urgency.
• Proficiency in using computers, particularly Microsoft Office and office equipment.
• Must meet hiring qualifications of an acceptable driving record and background verification in accordance with SRTA standards.
• Regular attendance and punctuality are required.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Simplified Employee Pension
• Paid holidays
• Paid time off
• Company provided life insurance
• Disability insurance