Franklin Operations Clerk, Full time

$37,440 - $37,440/Yr

Rabbittransit - Chambersburg, PA

Full-time

Chambersburg, PA

About the position

The Franklin Operations Clerk position at rabbittransit is essential for supporting the daily operations and maintenance of public transportation services. This role involves coordinating various operational tasks, ensuring safety and efficiency, and maintaining effective communication within the organization. The clerk will assist the Site Manager and General Manager in achieving the Authority's mission of mobility, which significantly impacts the community by providing access to essential services and experiences.

Responsibilities

• Solicit daily feedback from operators and forward feedback forms to the Scheduler.
• Post daily reports that include On Time Performance.
• Initialize incident reports and accidents/injury reports, following up with operators for completion.
• Maintain and manage tablet inventory, performing weekly updates for optimal performance.
• Use and update Paylocity with proper schedules, changes to cost codes, and approvals.
• Review critical incidents and exceptions to policy with Supervisor to ensure a positive image of the Authority.
• Train assigned employees to contribute to team effectiveness.
• Maintain confidentiality and high ethical standards while providing customer service to internal and external customers.
• Communicate necessary information and respond to requests to maintain cooperative relationships with coworkers and management.
• Establish and maintain effective communication lines with all staff members and the general public.
• Attend educational classes/workshops to maintain professional and technical knowledge.
• Coordinate Preventative Maintenance (PMs) and major repairs with the Superintendent of Maintenance and vendors.
• Conduct monthly facility inspections in coordination with the safety and training team.
• Count fares and prepare weekly deposits to support the organization's financial responsibility.
• Update the vehicle availability list and forward it to Centralized Dispatch.

Requirements

• High school degree or equivalent is required.
• One or more years of experience in operations or maintenance environment.
• Demonstrated ability to be accurate, well organized, multitask, prioritize, and have a sense of urgency.
• Proficiency in using computers, particularly Microsoft Office and office equipment.
• Must meet hiring qualifications of an acceptable driving record and background verification in accordance with SRTA standards.
• Regular attendance and punctuality are required.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Simplified Employee Pension
• Paid Holidays
• Paid time off
• Company provided life insurance
• Disability insurance