Fraud Analyst - Cards

$73,000 - $81,000/Yr

First Tech Credit Union - Hillsboro, OR

Full-time - Entry Level

Hillsboro, OR

Credit Intermediation and Related Activities

About the position

The Fraud Analyst position at First Technology Federal Credit Union involves monitoring fraud risk tools to detect and escalate fraudulent activities effectively. The role requires updating detection and analytics tools, internal policies, and procedures, as well as reporting key business metrics related to fraud. The analyst will work closely with Fraud Specialists and Investigators to optimize fraud controls and propose new detection strategies.

Responsibilities

• Review suspicious and fraudulent activity escalated by Fraud Specialists and Investigators to optimize fraud controls.
• Report key business metrics ensuring operational targets align to business needs and adjust strategy parameters for continuous optimization.
• Develop new technology tools, assets, and processes to improve prevention and detection models.
• Leverage queries from the Enterprise Data Warehouse to forecast fraud events related to common breaches.
• Conduct business intelligence reporting, data gathering, and forecasting of process or policy changes.

Requirements

• Minimum 2 years' experience in analytics, including statistical modeling, data extraction, data mining, and quantitative analysis, preferably with a financial institution; or 3 years in fraud operations.
• Ability to provide insights and make strategic business recommendations through presentations, reports, and analyses.
• Exceptional analytical and problem-solving skills.
• Strong communication skills, both written and oral.
• Working knowledge of analytical/reporting tools including SQL; experience working out of a data warehouse.
• Working knowledge of Microsoft Office Suite and Tableau.
• High School Diploma; Bachelor's degree (preferably in Business, Mathematics, Finance, Economic or other related fields of study) is preferred.

Nice-to-haves

• Certification/License: CFE preferred.

Benefits

• Traditional medical, dental, and vision coverage
• 401K matching up to 5% per pay period
• Accrue up to 17 days of Paid Time Off your first year of employment
• 11 paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans.