Fraud Analyst (Full Time) - Sugar Land, DFW, and Victoria

Prosperity Bank - Richardson, TX

Full-time - Entry Level

Richardson, TX

Credit Intermediation and Related Activities

About the position

The Fraud Analyst position at Prosperity Bank is a full-time role focused on ensuring compliance with state and federal laws related to the Bank's Fraud Program. The primary responsibility of the Fraud Analyst is to analyze alerts generated by the fraud detection system and to conduct thorough investigations into suspicious activities. This role requires a keen eye for detail and the ability to identify trends and patterns in data that may indicate fraudulent behavior. The analyst will escalate suspicious activities for further investigation and will be responsible for documenting findings and preparing correspondence related to these investigations. In addition to analysis and investigations, the Fraud Analyst will engage in business partnerships with other financial institutions, law enforcement agencies, and protective services to coordinate efforts in combating organized crime and financial fraud. This collaborative approach is essential for effectively addressing complex fraud cases and ensuring that all necessary information is shared among relevant parties. The analyst will also assist the Fraud Manager in maintaining the efficiency of department operations and will provide training and leadership to other team members. The position requires a strong understanding of banking operations and fraud prevention techniques, as well as the ability to communicate effectively with both internal staff and external partners. The Fraud Analyst will work Monday through Friday from 8:00 am to 5:00 pm, totaling 40 hours per week, and will be expected to handle multiple tasks simultaneously while maintaining a high level of confidentiality and trust within the organization.

Responsibilities

• Analyze alerts received from the fraud system and daily, weekly, and monthly reports to detect suspicious activity.
• Identify trends, patterns, and unusual activity, escalating suspicious cases for further investigation.
• Conduct investigations for escalated alerts and initiate return requests through the Federal Reserve.
• Perform external investigations for complex problems and provide recommendations or solutions.
• Determine the scope, timing, and direction of investigations, identifying case issues and necessary evidence.
• Handle documentation and required research related to investigations.
• Prepare correspondence letters and requests for information from customers.
• Produce narratives for BSA referrals and process entries for losses or provisional credits.
• Respond to inquiries and refer them to the appropriate department, ensuring follow-through with customers and staff.
• Partner with other financial institutions and law enforcement agencies to exchange information and coordinate investigations.

Requirements

• Associate's degree required, preferably in a business-related field.
• Five years of banking experience with two years of related experience in fraud investigations and analysis.
• In-depth background in fraud investigations and compliance/operational support.
• Ability to make appropriate judgments and decisions with limited guidance.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Excellent planning and organizational skills, with the ability to work independently on complex projects.
• Ability to maintain confidentiality and instill trust within the organization.