Fraud Analyst

Robert Half - Wilmington, DE

Full-time - Entry Level

Wilmington, DE

Administrative and Support Services

About the position

The Fraud Analyst position at Robert Half is a long-term contract role focused on investigating fraud and security activities within the Savings & Loan banking industry. The successful candidate will work to minimize financial risks to the bank by detecting and preventing fraud, negotiating settlements, and taking legal actions for recovery of losses.

Responsibilities

• Investigate and handle fraud cases involving check, ACH/Wire, Debit Card, ATM, New Accounts, and other financial crimes.
• Develop and initiate effective recovery techniques against previously experienced fraud losses.
• Review daily system reports for possible fraudulent activity, verifying deposits to accounts, reviewing new accounts, and card activity for potential fraud.
• Support customer contact areas in matters pertaining to fraud and other security-related matters.
• Engage in negotiations for settlements and/or legal actions to recover bank losses.
• Recommend accounts for legal/criminal proceedings for the recovery of losses based on investigations.
• Assist bank customers and associates when a breach of bank security occurs or financial crimes are committed.
• Utilize accounting software systems, CRM, and ERP for efficient processing and maintenance of customer records.
• Apply knowledge of Federal banking regulations, including Regulation E, Bank Protection Act, UCC, and local law related to security issues in handling fraud-related matters.
• Communicate effectively with all levels of management as well as regulators, customers, law enforcement agencies, and the judicial system.

Requirements

• Minimum of 2 years of experience in a Fraud Analyst role or similar position within the banking sector
• Proficiency in using 3M, Accounting Software Systems, and ADP - Financial Services
• Experience in using CRM and ERP - Enterprise Resource Planning systems
• Strong understanding and experience in handling Accounts Receivable (AR)
• Proficiency in Cash Flow Analysis and Collection Processes
• Solid understanding of Credit and Credit Application processes
• Excellent analytical, problem-solving, and decision-making skills
• Strong communication and interpersonal skills to effectively interact with team members and customers
• Ability to maintain up-to-date knowledge of industry fraud trends
• Bachelor's degree in Finance, Accounting, Economics, or related field is preferred
• Certification in Fraud Examination is a plus, but not mandatory

Nice-to-haves

• Certification in Fraud Examination is a plus, but not mandatory

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan