Central Bancompany - Jefferson City, MO
posted 2 days ago
About the position
As a Fraud Analyst, you will research alerts from multiple applications and analyze customer activity to determine whether possible fraud has occurred. You will also be responsible for opening cases, sending an email to the affiliate bank detailing the fraudulent activity and following up to close cases. This would be a great position for someone who has some basic banking experience and is ready to further their career in banking. However, it does not require banking experience and we are willing to train the right person who is ready to start their career. Fraud Analysts work independently in a quiet office setting, with a casual dress code. After completion of training (6-12 months), providing performance is exemplary, limited remote work (1-2 days per week) is a possibility.
Responsibilities
- Reviewing alerted checking account transactions, online activity, ACH and Wire items
- Thoroughly researching assigned transactions and recognizing fraudulent activity
- Creating cases for fraudulent transactions
- Communicating with affiliate bank personnel and other CTS Departments about potential fraudulent activity - mainly in writing via email.
- Following up with banks on the phone and via email to answer questions and minimize risk
- Other duties as assigned
Requirements
- Basic banking experience preferred but not required
- Willingness to learn and start a career in banking
- Strong analytical skills
- Excellent written and verbal communication skills
Nice-to-haves
- Experience in fraud detection or analysis
- Familiarity with banking operations
- Ability to work independently
Benefits
- Training provided for the right candidate
- Possibility of limited remote work after training
- Casual dress code
