Fraud Analyst

Robert Half - Wilmington, DE

Full-time - Entry Level

Wilmington, DE

Administrative and Support Services

About the position

The Fraud Analyst position is a long-term contract role within the Savings & Loan banking industry, focused on investigating fraud and security activities to mitigate financial risks to the bank. The successful candidate will engage in a variety of responsibilities, including detecting and preventing fraud, negotiating settlements, and taking legal actions for the recovery of losses.

Responsibilities

• Investigate and handle fraud cases involving check, ACH/Wire, Debit Card, ATM, New Accounts, and other financial crimes.
• Develop and initiate effective recovery techniques against previously experienced fraud losses.
• Review daily system reports for possible fraudulent activity, verifying deposits to accounts, reviewing new accounts, and card activity for potential fraud.
• Support customer contact areas in matters pertaining to fraud and other security-related matters.
• Engage in negotiations for settlements and/or legal actions to recover bank losses.
• Recommend accounts for legal/criminal proceedings for the recovery of losses based on investigations.
• Assist bank customers and associates when a breach of bank security occurs or financial crimes are committed.
• Utilize accounting software systems, CRM, and ERP for efficient processing and maintenance of customer records.
• Apply knowledge of Federal banking regulations, including Regulation E, Bank Protection Act, UCC, and local law related to security issues in handling fraud-related matters.
• Communicate effectively with all levels of management as well as regulators, customers, law enforcement agencies, and the judicial system.

Requirements

• Minimum of 2 years of experience in a Fraud Analyst role or similar position within the banking sector
• Proficiency in using 3M, Accounting Software Systems, and ADP - Financial Services
• Experience in using CRM and ERP - Enterprise Resource Planning systems
• Strong understanding and experience in handling Accounts Receivable (AR)
• Proficiency in Cash Flow Analysis and Collection Processes
• Solid understanding of Credit and Credit Application processes
• Excellent analytical, problem-solving, and decision-making skills
• Strong communication and interpersonal skills to effectively interact with team members and customers
• Ability to maintain up-to-date knowledge of industry fraud trends
• Bachelor's degree in Finance, Accounting, Economics, or related field is preferred
• Certification in Fraud Examination is a plus, but not mandatory

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan