Fraud Analyst

$66,500 - $75,000/Yr

Universal Orlando - Universal City, CA

Full-time

Universal City, CA

Food Services and Drinking Places

About the position

The Analyst Loss Prevention will be responsible for overseeing the audit program, management of exception-based reports, and manage the video retention program. Assist with investigations and projects as assigned. This position reports to the Manager Loss Prevention Operations.

Responsibilities

• Oversee the Operational Audit Program.
• Ensure fields audits are completed on an established cadence by Operations Partners.
• Ensure independent audits are conducted as required.
• Collaborate with business partners in the development of audit questions to identify operational risks and process improvements.
• Conduct statistical analysis of the audit results for developing action plans and process improvements.
• Complete revisions to the audit to enhance the user experience and audit effectiveness on a cyclical basis.
• Identify areas of vulnerability to company assets; suggest solutions to reduce loss and mitigate risk.
• Manage the Loss Prevention awareness training program; providing training classes and/or materials as needed, in collaboration with Learning & Organization Development.
• Manage Video Retention program from an intake and repository perspective, maintaining the established protocol per risk and corporate claims for NBCUniversal.
• Ensure records are securely stored and available upon request.
• Retention is up to date and held within company policy.
• Provide videographic materials to legal, corporate claims (risk management) and law enforcement as necessary, via approved distribution methods.
• Collaborate with Investigations team to develop and maintain the exception-based reports to detect potential theft and policy violations.
• Perform other duties as assigned.

Requirements

• Minimum 2 years of Data Analytics / Auditing or relevant work experience.
• Thorough knowledge of MS Excel, Word, and PowerPoint.
• Excellent interpersonal skills.
• Some travel may be required.
• Must be able to work a flexible schedule that meets the needs of a 24/7 365-day operation.
• Able to work outdoors in varying weather conditions and walking/traveling to multiple venues daily.
• Interested candidates must submit a resume/CV through nbcunicareers.com to be considered.
• Must be willing to work in Universal City, CA.
• Must be willing to submit to a background investigation.
• Must have unrestricted work authorization to work in the United States.

Nice-to-haves

• 4-year degree in a related field preferred. Equivalent experience will be considered.
• Loss Prevention experience in multi-unit and/or corporate environment.
• Strong investigative & analytical skills.
• Experience with Video Management Software/Surveillance operations.
• Excellent verbal and written communication, organizational, multi-tasking skills & time management.
• Ability to effectively communicate and collaborate across all lines of business, and with all levels of management & in a public forum.
• Industry related certifications, i.e., Wicklander Zulawksi or Certified Fraud Examiner a plus.
• Familiarity with World App program or similar audit software a plus.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid leave
• Tuition reimbursement
• Variety of other discounts and perks