Fraud Data Analyst

$66,000 - $100,000/Yr

Suncoast Credit Union - Tampa, FL

posted 3 months ago

Full-time - Mid Level
Remote - Tampa, FL
Credit Intermediation and Related Activities

About the position

The Fraud Analyst is responsible for the collection, synthesis, and evaluation of all data related to fraud. This role involves the thoughtful identification and collection of data, followed by the design of reporting mechanisms that will help identify fraud trends and build data-based recommendations to counter emerging threats. The solutions implemented will be monitored for quality, consistency, and performance, with adjustments made as necessary while actively looking for additional trends and threats. The ideal candidate will possess the ability to collect and analyze raw data and prepare visualizations that are translated into digestible and documented insights to form actionable recommendations. A background in fraud tactics is desired but not required. This position will work directly with the Manager of Data Sciences, contributing to a supportive, efficient, positive, and professional team environment in the Risk Management area.

Responsibilities

  • Leverage data to provide reports, visualizations, and dashboards to identify the root cause of reoccurring fraudulent transactions.
  • Assist with developing key performance indicators and associated tracking, trending, and patterns.
  • Utilize KPIs to gather and document reporting business requirements, and to build, test and implement reporting needs.
  • Analyze, test, and validate results to generate reports and dashboards, and address user questions concerning data integrity.
  • Monitor online banking activity to detect potential account takeovers in the existing portfolio.
  • Focus on alerts generated by risk analytics to identify large scale attacks using big data.
  • Monitor, maintain, and optimize performance reports and alerts.
  • Measure and evaluate existing credit union tools designed to identify risk-related losses.
  • Recommend and assist with the implementation and adjustments to tool parameters or development with dynamic threats.
  • Generate and automate reports focused on transaction analysis and detection.
  • Assist with transitioning automatic detection to automatic account flagging.
  • Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise.
  • Attend educational events to increase professional knowledge.

Requirements

  • Bachelor's degree in business administration, finance, computer science, risk management, or a related field (A comparable combination of work experience and training may be substituted for education requirements).
  • 4+ years of data analysis experience, preferably with a financial institution.
  • Experience with Business Intelligence tools such as PowerBI, Tableau, Qlik.
  • Knowledge of Structured Query Language (SQL) and SSRS report writing.
  • Excellent analytical and quantitative skills, including root cause and trend analysis.
  • Good verbal, written, and interpersonal communication skills to effectively communicate with team members and external stakeholders.
  • Good presentation skills to communicate complex results to business audiences not familiar with data and analytics.
  • Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines.
  • Accurate, detail-oriented, and organized with task management.
  • Strong analytical and problem-solving skills with the ability to interpret large amounts of data.

Nice-to-haves

  • Experience with AI & Machine Learning
  • Familiarity with analytics and data science methodologies.

Benefits

  • Bonus Program up to 9%
  • 401K Matching up to 8%
  • Retirement Planning
  • Pay Increases based on Competency
  • Employee Loan Discounts
  • Flex Spending Accounts
  • Medical Coverage
  • Dental and Vision Coverage
  • Access to 4,000+ Gyms
  • Mental Health Resources
  • PTO Wellness Days
  • Short Term and Long Term Disability Coverage
  • 11 Paid Holidays
  • 3 weeks of Paid Time Off
  • 4 weeks of Paid Parental Leave
  • Birthday PTO
  • Paid Volunteer Hours
  • Degree Assistance up to $5,000 per year
  • Remote, Hybrid, and Onsite Schedules
  • Pet Insurance
  • Free Identity Theft Protection
  • Legal Assistance
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