Fraud Early Warning Analyst

$47,840 - $65,000/Yr

Ally Financial - Fort Washington, PA

Full-time - Mid Level

Onsite - Fort Washington, PA

Credit Intermediation and Related Activities

About the position

The Fraud Early Warning Analyst position at Ally Financial is a critical role responsible for assessing various situations and identifying risks associated with fraud against Ally Bank. This position requires a keen ability to conduct thorough research, execute various methods, and provide clear documentation of all findings. The analyst will assist in the investigation and deterrence of fraud, ensuring that the bank's operations remain secure and compliant with established standards set by Corporate Security and other departments within Ally Bank. In this role, the analyst will perform a series of reviews using various tools and reports to identify potential fraudulent activities on both new and existing Ally Bank Deposit accounts. This includes reviewing new accounts, negative balance accounts, ACH reports, and any suspicious activity on existing accounts. The analyst will effectively execute countermeasures and various mitigation strategies to avoid losses to the bank and its customers, while also providing excellent customer service to those impacted by potential fraud. The position requires collaboration with management to prepare reports as required for documentation, ensuring adherence to policies and procedures. The analyst will be expected to handle multiple priorities and demonstrate strong written and verbal communication skills, as well as effective time management and organizational skills. This role is essential in maintaining the integrity of Ally Bank's operations and protecting its customers from fraudulent activities.

Responsibilities

• Thoroughly research incidents and/or scenarios to alleviate any risk or exposure to customers and/or Ally Bank.
• Perform a series of reviews using various tools and reports to identify potential fraudulent activities on new/existing Ally Bank Deposit accounts.
• Review new accounts, negative balance accounts, ACH reports, and any suspicious activity on existing accounts.
• Effectively execute countermeasures and various mitigation strategies to avoid losses to the bank and to our customers.
• Ensure enterprise-wide compliance with established standards for the bank set by Corporate Security or other Ally Bank departments.
• Provide excellent customer service to those customers impacted by potential fraud, ensuring we offer assistance as appropriate.
• Assist manager in the preparation of reports as required for documentation to ensure adherence to policies and procedures.

Requirements

• 1+ year of experience in Bank Fraud required.
• Demonstrated investigation skills recommended.
• Background in Deposit Operations / Retail Teller.
• Ability to handle multiple priorities.
• Strong written and verbal communication skills.
• Effective time management and organizational skills.
• Strong Windows based PC skills required.

Benefits

• Paid parental leave
• Health savings account
• Caregiver leave
• Employee stock purchase plan
• Paid holidays
• Disability insurance
• Relocation assistance
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Volunteer time off
• Life insurance
• Childcare assistance