Fraud Investigator - Loss Prevention

$55,633 - $68,985/Yr

Nebraska Furniture Mart - Kansas City, KS

Full-time - Mid Level

Kansas City, KS

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

As a Fraud Investigator at Nebraska Furniture Mart, you will play a crucial role in protecting corporate assets by minimizing accounts receivable losses. This position involves conducting investigations into fraudulent activities, collaborating with law enforcement, and preparing detailed reports for prosecution. Your work will directly impact the company's ability to maintain a safe and secure environment for both employees and customers.

Responsibilities

• Conduct interviews and prepare written statements regarding internal and external fraud or theft.
• Investigate suspected or confirmed fraudulent activity against NFM, working in conjunction with loss prevention and following apprehension procedures.
• Analyze evidence such as surveillance video and transaction receipts, and prepare investigation reports for prosecution.
• Perform off-site surveillance on suspected criminals related to NFM incidents or offenses and testify in court cases regarding legal actions taken by NFM.
• Collaborate with law enforcement and other government agencies on theft or criminal investigations, providing information on related criminal activity.

Requirements

• Bachelor's degree in criminal justice or a related field, or equivalent experience.
• 3 - 5 years of retail investigations, law enforcement, or related experience.
• 1 - 2 years of skip tracing and online investigations experience.
• 1 - 2 years of interview and interrogation experience.
• Ability to solve complex problems and make sound decisions in high-pressure situations.
• Knowledge of federal laws, state statutes, and local ordinances pertaining to fraud, cybercrimes, bad checks, repossessions, theft, and skip tracing of individuals.
• Satisfactorily complete NFM Response to Resistance and First Responder training courses within ninety (90) days of employment.
• Certification in deployment of Oleoresin Capsicum (OC) required within one (1) year of employment and maintain certification standards.
• Valid Driver's License and an acceptable driving record.

Nice-to-haves

• Ability to work night, weekend, and/or early morning hours based on business needs.

Benefits

• Same day pay - access to your earned pay on-demand.
• Competitive pay with generous annual increases up to 7%.
• Inclusive culture that ensures everyone feels at home.
• Health, dental, vision, life insurance, short and long-term disability.
• Paid holidays and paid time off after 90 days.
• Staff discount on merchandise.
• Virtual and in-person career development opportunities.
• Paid community volunteer opportunities.
• Tuition reimbursement.
• 401(k) with company match after one year and Berkshire Stock as an investment option.