Fraud Operations Analyst I

Provident Bank Of New Jersey - Woodbridge Township, NJ

Full-time - Entry Level

Woodbridge Township, NJ

About the position

The Fraud Operations Analyst I position at The Provident Bank of New Jersey is an entry-level role focused on learning the fundamentals of fraud investigations. The analyst will assist in various fraud-related activities, including investigating reported external frauds, monitoring fraud detection systems, and coordinating fraud alerts. The role involves preparing case investigations and maintaining records for audits and regulatory examinations.

Responsibilities

• Assist in investigating and dispositioning alerts generated from third party software for various types of potential fraud.
• Learn actionable items to protect the customer and bank from potential losses, including restricting accounts and online banking access.
• Assist in carrying out actions once comfort level is gained.
• Communicate with various areas of the organization to assist in investigating possible fraudulent situations.
• Prepare case investigations for the Fraud Investigations team.
• Identify and report possible fraud ring trends.

Requirements

• High school diploma or GED plus advanced schooling in fields such as Criminal Justice, Accounting, Business Administration, or Finance.
• 0-18 months of related experience and/or training in banking services, branch operations, risk management, or related functions.
• Excellent written and oral communication skills.
• Ability to work effectively with bank staff at all levels and with outside vendors and regulators.
• Knowledge of laws applicable to money laundering, including BSA, USA Patriot Act, U.S. Treasury AML guidelines, and OFAC requirements.
• Superior organizational and analytical skills.
• Strong time management skills.
• Basic proficiency with Microsoft Office including Outlook, Word, Excel, and PowerPoint.