Fraud Prevention Senior Analyst

About the position

The FP Senior Analyst is responsible for identifying fraudulent situations through the review of suspicious activity reports. The role involves initiating appropriate action steps or seeking assistance to protect the bank from financial loss. The analyst will support the Team Leader on various tasks, ensuring compliance with department procedures and standards.

Responsibilities

• Review suspicious activity/exception reports to identify fraudulent or suspicious transactions.
• Conduct routine phone interviews.
• Independently make decisions to continue or terminate account relationships.
• Take appropriate action steps to protect Comerica's assets and minimize losses.
• Accurately document alert and case comments and all investigative steps.
• Write clear and concise narratives supporting transactions observed.
• Coach and mentor other team members.
• Serve as back-up to Team Lead or other team members when necessary.
• Lead special projects and departmental initiatives as requested.
• Act as a liaison with business units, customers, outside agencies, and other financial institutions.
• Work with law enforcement if necessary.
• Accurately identify Suspicious Activity Reports (SARs) and submit timely.

Requirements

• High School Diploma, Bachelor's Degree Preferred.
• 3 years of relevant work experience.

Benefits

• Health and welfare programs.
• Strong retirement benefits.
• Generous paid time off programs.
• Medical, dental, and vision benefits.
• 401(k) and pension.
• Income protection benefits such as life insurance and AD&D.
• Supplemental health programs.