Fraud Prevention Specialist II

First Investors Financial Services - Houston, TX

Full-time

Houston, TX

Credit Intermediation and Related Activities

About the position

The Fraud Prevention Specialist II plays a crucial role in investigating, detecting, and preventing fraud within Stellantis Financial Services. This position is responsible for conducting thorough research and interviews to identify fraudulent activities, assess risks, and escalate issues to management as necessary. The specialist will work closely with cross-functional teams to mitigate risks and enhance the overall customer experience.

Responsibilities

• Detect potential risks in applications, loan contracts, and related documents.
• Conduct thorough investigations into suspected fraudulent activities.
• Review discrepancies on credit applications and other documents.
• Complete customer phone interviews to verify identities and clear fraud alerts.
• Analyze data to identify trends and patterns indicative of fraud.
• Collaborate with cross-functional teams to mitigate risks and losses.
• Stay updated on industry trends and technologies related to fraud prevention.
• Prepare detailed reports documenting investigation findings and recommendations.
• Maintain confidentiality of personal information.

Requirements

• Minimum 2 years' experience in the auto finance industry as a fraud specialist or in a credit role.
• High school diploma and/or GED.
• Experience with fraud detection software such as Point Predictive, TLO, and LexisNexis.
• Strong analytical skills to interpret complex data.
• Knowledge of industry best practices in fraud prevention.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.
• Experience reading credit reports from Equifax, Transunion, and Experian.