Fraud Prevention Specialist II

Stellantis - Houston, TX

Full-time - Mid Level

Houston, TX

Transportation Equipment Manufacturing

About the position

The Fraud Prevention Specialist II at Stellantis Financial Services is responsible for investigating, detecting, and preventing fraud to mitigate risks of loss to the company. This role involves conducting thorough research, gathering information, and interviewing customers to identify fraudulent activities, assess risks, and escalate issues to management when necessary. The position plays a crucial role in enhancing customer experience by ensuring the integrity of financial transactions.

Responsibilities

• Detect potential risks in applications, loan contracts, documents, and stipulations.
• Conduct thorough investigations into potential fraudulent activities.
• Review and investigate discrepancies on credit applications and other documents.
• Complete customer phone interviews to clear credit bureau fraud alerts and verify identities.
• Analyze data to identify trends and patterns indicative of fraud.
• Collaborate with cross-functional teams to mitigate risks and losses.
• Stay current on industry trends and technologies related to fraud prevention.
• Prepare detailed reports documenting investigation findings and recommendations.
• Maintain confidentiality of personal information for consumers.

Requirements

• Minimum 2 years experience in the auto finance industry as a fraud specialist or in a credit role.
• High school diploma and/or GED.
• Experience working with fraud detection software such as Point Predictive, TLO, and LexisNexis.
• Strong analytical skills with the ability to interpret complex data.
• Knowledge of industry best practices in fraud prevention.
• Excellent communication skills, both written and verbal.
• Proficient in using Microsoft Office Suite.
• Experience reading credit reports from Equifax, Transunion, and Experian.