Fraud Quality Review Analyst
Royal Bank of Canada•Boise, ID
468d•$53,934 - $86,174
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About The Position
The Fraud Quality Review Analyst plays a crucial role in ensuring the effectiveness and quality of work performed by Fraud Specialists. This position involves conducting internal quality reviews, including call samplings and case reviews, to guarantee that all specialists provide high-quality service while adhering to established processes and procedures. The analyst will also assist management in assessing performance and developing training materials to address any identified gaps.
