Fraud Quality Review Analyst
Royal Bank of Canada•Bismarck, ND
463d•$53,934 - $86,174
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About The Position
The Fraud Quality Review Analyst plays a crucial role in ensuring the effectiveness and quality of work performed by Fraud Specialists at City National Bank. This position involves conducting internal quality reviews, analyzing performance data, and providing feedback to enhance service quality and compliance within the department. The analyst will collaborate with management to assess the quality of work, coach team members, and develop training materials to address identified gaps.
