Fraud Risk Analyst 2

Hancock Whitney - Gulfport Building at Hancock Whitney Plaza - Gulfport, MS

Gulfport Building at Hancock Whitney Plaza - Gulfport, MS

Credit Intermediation and Related Activities

About the position

Minimizes financial losses to the bank and its customers by identifying potential fraud through review of reports produced by multiple software systems. Conducts in-depth investigations on suspect transactions and customers referred by multiple sources. Takes immediate appropriate actions to mitigate risk by placing holds and alerts and interacting with relationship officers. Works in cooperation with all business units to successfully resolve matters. Files Suspicious Activity Reports and performs 90-Day Supplemental SAR Reviews.

Responsibilities

• Conducts in-depth investigations on cases referred by multiple sources including Level 1 referrals, internal referrals from other departments, and referrals from the Bank's SAR Memo Referral process.
• Exercises independent judgment while examining, identifying, and documenting fraudulent or suspicious account activity behaviors.
• Utilizes Bank software systems, internet, social media, etc. as needed for performing in-depth investigations.
• Documents kiting and fraud activity on Excel spreadsheets.
• Takes immediate and on-going protective action to mitigate losses.
• Returns checks, places cautions and Reg. CC holds on accounts, places Hold All Funds, and takes other measures as needed.
• Issues account closure recommendations and orders to account officers; oversees closure of accounts, payment of items, and status changes to accounts.
• Performs maintenance, fee waivers, and notations on RM screens.
• Completes bank official forms to close bank cards, cease ACH activity, and close online banking and mobile banking access.
• Documents Investigative Summaries on Word Documents.
• Converts Investigative Summary documents to SAR Narratives for SAR filing.
• Files Suspicious Activity Reports (SAR) and performs 90-day supplemental SAR reviews.
• Maintains production and tracking reports through Excel spreadsheet entries.
• Maintains case files as required for compliance.
• Communicates findings to relationship officers.
• Provides support to branch and department personnel in regard to identifying fraud and taking action to prevent losses.
• Communicates with senior bank officials, notifies and discusses account officer overrides on closure orders.
• Completes internal referral forms to BSA/AML departments and Corporate Investigations.
• Assists with projects and systems testing to ensure functionality with system upgrades and implementation of new systems, software, and reports.
• Assists with quality review of Level 2 investigative summaries, SAR narratives, and case files.
• Maintains and adheres to Bank recordkeeping standards.
• Adheres to compliance regulations related to bank fraud and loss prevention.
• Performs all other duties and special projects as assigned.
• Assists with training new staff.
• Advises Fraud Manager of various issues.

Requirements

• Bachelors or Associate's degree desired, or equivalent work experience.
• 3 years prior experience in fraud analysis or BSA transaction monitoring experience or equivalent combination of education and experience.
• Some branch banking experience preferred.
• Experience with Regulation CC and placing holds.
• Experience with fraud and kite schemes.
• Experience with composing Word Documents and building Excel spreadsheets.
• Experience with problem solving and logical analysis of complex issues.
• Advanced knowledge of Microsoft Office Word and Excel.
• Knowledge of Bank Secrecy Act regulations, Reg. CC, banking operations, checks, deposits, wire, and ACH transactions.
• Advanced knowledge of fraud and kite schemes.
• Advanced ability to communicate effectively orally and in writing using the English language.
• Ability to read and interpret documents.