Fraud Risk Analyst

Rockland Trust - Norwood, MA

Full-time - Mid Level

Norwood, MA

Credit Intermediation and Related Activities

About the position

Rockland Trust is currently seeking a Fraud Risk Analyst to join our Operational Risk Management team within Enterprise Risk Management. This role is a critical part of the second line of defense, focusing on the continuous maturation of key Operational Risk programs, particularly in Fraud Risk Management. The Fraud Risk Analyst will report directly to the Fraud Risk Management Officer and will be responsible for identifying concerns, producing risk assessments, and serving as a risk advisor and partner in fostering a maturing risk culture within the organization. In this position, the Fraud Risk Analyst will work closely with various business units, including Fraud Prevention, Information Technology, and Operations, as well as other second line risk management teams. The role offers a hybrid work model, allowing for flexibility in working arrangements. The successful candidate will be expected to work independently while also collaborating with business partners to enhance all fraud-centric programs and procedures. Key responsibilities include ensuring adherence to applicable regulations, assisting with annual risk assessment efforts, documenting and testing relevant controls, and leading coordination and tracking efforts for all fraud incidents. The Analyst will also provide analysis and reporting on key risk assessments and initiatives, informing both internal and external stakeholders about the Bank's risk posture regarding Fraud, Physical Security, and Red Flag Identity Theft. Additionally, the role involves tracking remediation and resolution status of issues and assisting with reporting across Operational Risk programs to ensure consistency.

Responsibilities

• Work independently and collaborate with business partners to enhance all fraud-centric programs and procedures.
• Ensure adherence to applicable regulations and suggest modifications based on updates to regulatory guidance.
• Assist with annual risk assessment efforts for Fraud Risk Management, Physical Security, and Red Flag Identity Theft programs.
• Document and test relevant controls across the organization in partnership with the Fraud Risk Management Officer.
• Determine third-party vendors that validate customer identity and execute continuous monitoring requirements as applicable.
• Lead coordination and tracking efforts for all fraud incidents in accordance with the Incident Management Standard.
• Provide analysis and reporting on key risk assessments, initiatives, and trends to inform stakeholders on the Bank's risk posture.
• Track remediation and resolution status of issues, promoting a risk-focused culture across various business units.
• Assist with reporting across Operational Risk programs to ensure consistency.

Requirements

• Minimum of Bachelor's degree or compensating on-the-job experience.
• Minimum of three or more years of experience in financial services risk management with involvement in at least one related program (Operational Risk, Fraud Prevention, Internal Audit, Risk & Control Self-Assessment, Third Party Risk, or other related risk & control function).
• Experience creating process maps and identifying risk and control points.
• Prior experience with a GRC system, such as Archer, is preferred.
• Working knowledge of the financial industry, fraud risk management, and associated regulatory requirements and expectations is preferred.
• Advanced working experience with tools such as Microsoft Excel, Word, and PowerPoint.

Nice-to-haves

• Experience with a GRC system, such as Archer.
• Working knowledge of the financial industry and fraud risk management.

Benefits

• Wellness program
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Life insurance