Fraud/Security Investigator I

Wilmington Savings Fund Society FSB • Wilmington, DE

392d

About The Position

The Fraud Investigator I at WSFS Bank is responsible for investigating and resolving cases of fraud that may result in financial losses for the bank and its clients. This role involves assessing suspicious activities, identifying risks, and employing various techniques to mitigate and prevent fraud, including wire fraud, check fraud, identity theft, and more. The investigator collaborates with multiple departments and external partners to ensure effective fraud deterrence and recovery.

Requirements

• Working knowledge and experience in investigating various types of fraudulent activities including check fraud, loan fraud, identity theft, and cyber-related fraud.
• Knowledge of relevant regulations and acts such as Regulations E, V, CC, and the Bank Secrecy Act (BSA).
• Experience in check fraud investigations and recovery efforts.
• Experience with cyber-related fraud investigations involving identity theft and new account fraud.
• Analytical skills to analyze spreadsheets, documents, and reports.

Responsibilities

• Investigate and resolve external and internal fraud cases that may result in a loss.
• Assess suspicious activities and identify risks related to potential fraud.
• Work closely with various teams within the bank to assist with investigations and fraud deterrence.
• Partner with law enforcement and other financial institutions to mitigate fraud losses.
• Facilitate fraud recovery to minimize financial losses to the bank and its customers.
• Attend court proceedings as required on behalf of the bank.
• Remain informed of industry fraud trends to detect and prevent fraud.
• Manage investigations by setting clear direction and strategy, anticipating challenges, and identifying mitigation strategies.
• Perform investigative tasks including developing plans, conducting interviews, and compiling documentation.
• Analyze financial records and maintain extensive notes for investigations.
• Complete accurate and timely Suspicious Activity Reports (SARs) and refer investigations to law enforcement for prosecution.
• Identify and analyze new patterns of fraud and implement new controls with stakeholders.
• Assess fraud prevention and detection controls and define long-term strategies to mitigate fraud loss.
• Collaborate with cross-functional teams on fraud risks and communicate findings with stakeholders.
• Maintain knowledge in investigating activities linked to terrorism, money laundering, and other financial crimes.
• Build relationships with law enforcement and intelligence networks.

Benefits

• Inclusive and supportive culture
• Competitive salaries
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed