Fraud Specialist

Fairwinds Credit Union • Orlando, FL

404d • $52,000 - $52,000

About The Position

The Fraud Specialist at FAIRWINDS Credit Union is responsible for various duties related to recovery and fraud prevention, particularly concerning identity theft and suspicious activities. This role involves analyzing account information to mitigate potential losses, conducting investigations, and liaising with law enforcement. The position offers a hybrid work schedule after initial training and emphasizes a positive work/life balance.

Requirements

• Experience with fraud cases related to RDC/ATM deposits, return deposit items, check kiting, counterfeiting, check alteration, forgery, identity theft, account takeovers, close out/inquiry alerts, loan/mortgage fraud, dormant activity, ACH activity, electronic access, and wire transfers.
• Experience working directly with law enforcement or other investigative agencies.
• Experience performing high-risk reviews and decisioning SARs.
• Credit union experience is preferred.

Responsibilities

• Gathers, analyzes, and summarizes account information to proactively reduce potential credit union losses.
• Reviews alerts, large transactions, and high-risk accounts on a frequent basis.
• Decisions fraud claims and cases.
• Conducts phone investigations with suspects and/or victims on recorded telephone lines.
• Performs advanced background searches as needed to recover assets or identify potential losses to the credit union.
• Performs high-risk reviews, research, and decisions as determined by internal processes and procedures.
• Researches, reviews, decisions, and prepares suspicious activity reports (SARs) as required by FINCEN.
• Assists with incoming questions, concerns, and reporting of fraudulent or suspicious accounts from the branch network.
• Serves as a liaison with the legal system, law enforcement, and insurance bonding company.
• Prepares and files cases with the proper law enforcement agency and bond insurance for mitigation.

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• Tuition reimbursement
• 401(k) 6% Match
• Vision insurance
• 401(k) matching
• Gym membership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed