USAA - Phoenix, AZ
posted 3 months ago
At USAA, we are dedicated to facilitating the financial security of millions of U.S. military members and their families. As a Fraud Strategy Analyst Intermediate, you will play a crucial role in gathering and analyzing internal business requirements through interviews, workflow analyses, and facilitated discussions with users. Your primary responsibility will be to translate users' business requirements into detailed functional designs for development, testing, and implementation. You will apply various methodologies and prepare detailed specifications and related documentation to ensure that our systems meet the needs of our members effectively. In this role, you will assist in the development of solutions and recommendations for business requirements, business rules, product offerings, or changes to existing systems and applications. You will work closely with both internal and external resources to define business requirements and coordinate system enhancements. Your participation in feasibility studies, enterprise impact assessments, and cost/benefit analyses will be essential in implementing recurring, scheduled, or ad-hoc system changes within established change control methodologies. You will also be responsible for completing testing, implementation, and communication plans for new or modified system parameters, options, product details, or system outputs. Post-implementation, you will conduct testing, monitoring, and reporting to ensure functionality aligns with our standards. Developing and maintaining knowledge of the Line of Business, Bank Fraud & Central Operations, and Enterprise systems will be vital to understanding business rules and their impacts on business users. You will review applicable system updates for functionality impacts or enhancements and coordinate necessary changes. Your role will include conducting periodic reviews and testing of system parameters, options, product details, or system outputs to ensure accurate output and compliance with regulatory and audit guidelines. You will maintain status reports for all completed, ongoing, or future initiatives and finish the documentation and retention processes and procedures. Summarizing insights from your analysis will help develop business rules, ensuring that risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.