Fraud Strategy Analyst Intermediate

$54,940 - $98,440/Yr

USAA - Colorado Springs, CO

Full-time - Entry Level

Remote - Colorado Springs, CO

10,001+ employees

Credit Intermediation and Related Activities

About the position

As a dedicated Fraud Strategy Analyst Intermediate at USAA, you will play a crucial role in gathering and analyzing internal business requirements through various methods such as interviews, workflow analyses, and facilitated discussions with users. Your primary responsibility will be to translate these business requirements into detailed functional designs that will guide development, testing, and implementation processes. You will apply established methodologies and prepare comprehensive specifications and related documentation to ensure clarity and effectiveness in project execution. In this position, you will assist in the development of solutions and recommendations for business requirements, business rules, product offerings, or changes to existing systems and applications. You will collaborate with both internal and external resources to define business requirements and coordinate necessary system enhancements. Your role will also involve conducting feasibility studies, enterprise impact assessments, and cost/benefit analyses to ensure that proposed changes align with organizational goals. You will be responsible for implementing recurring, scheduled, or ad-hoc system changes within established change control methodologies. This includes completing testing, implementation, and communication plans for new or modified system parameters, options, product details, or system outputs. Post-implementation, you will conduct testing, monitoring, and reporting to ensure that all functionalities are operating as intended. Additionally, you will develop and maintain a thorough understanding of the Line of Business, Bank Fraud & Central Operations, and Enterprise systems, processes, procedures, and products. This knowledge will enable you to understand business rules and their impacts on business users effectively. You will also review applicable system updates for functionality impacts or enhancements and coordinate necessary changes. Your role will require you to conduct periodic reviews and testing of system parameters, options, product details, or system outputs to ensure compliance with regulatory and audit guidelines. Finally, you will maintain status reports for all completed, ongoing, or future initiatives and summarize insights from your analyses to develop business rules that mitigate risks associated with business activities.

Responsibilities

• Assist in the development of solutions and recommendations for business requirements, business rules, product offerings, or changes to existing systems/applications.
• Work with internal and external resources to define business requirements and coordinate system enhancements.
• Participate in feasibility, enterprise impact, and cost/benefit analysis.
• Implement recurring, scheduled, or ad-hoc system changes within change control methodologies.
• Complete testing, implementation, and communication plans for new or modified system parameters, options, product details, or system outputs.
• Perform post-implementation testing, monitoring, and reporting to ensure functionality.
• Develop and maintain knowledge of Line of Business, Bank Fraud & Central Operations, and Enterprise systems, processes, procedures, and products.
• Review applicable system updates for functionality impacts or enhancements and coordinate changes.
• Conduct overall periodic review and testing of system parameters, options, product details, or system output to ensure accurate output and compliance with regulatory and/or audit guidelines.
• Maintain status and reports for all completed ongoing or future initiatives.
• Finish the documentation and retention processes and procedures.
• Summarize insights from analysis and use findings to develop business rules.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

• Bachelor's degree or 4 years of related experience may be substituted in lieu of degree.
• 2 years of experience supporting and participating in stakeholder consultation, needs assessment, requirement translation, and prescription of technology solutions.
• Demonstrates understanding of the application of business rules in technology solutions.
• Strong written and verbal communication skills.

Nice-to-haves

• US military experience through military service or a military spouse/domestic partner.
• Fraud experience.
• Experience performing data validation and building reports for management.
• Bachelor's or Master's in a quantitative discipline.
• 2+ years' experience in the financial industry, fraud experience preferred.
• 2+ years' experience with Excel in performing data analysis, visualization, and reporting.
• 2+ years' experience conducting root cause analysis and trend analysis.
• Experience with retrieving and manipulating data within SAS and SQL.
• Strong analytical skills and critical thinking skills.
• Strong communication skills, attention to detail and passion for excellence.

Benefits

• Comprehensive medical, dental and vision plans
• 401(k)
• Pension
• Life insurance
• Parental benefits
• Adoption assistance
• Paid time off program with paid holidays plus 16 paid volunteer hours
• Various wellness programs
• Career path planning and continuing education assistance.