USAA - Phoenix, AZ
posted 5 months ago
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. As a dedicated Fraud Strategy Analyst Intermediate, you will play a crucial role in gathering and analyzing internal business requirements through interviews, workflow analyses, and facilitated discussions with users. Your primary responsibility will be to translate users' business requirements into detailed functional designs for development, testing, and implementation. You will apply methodologies, prepare detailed specifications, and create related documentation to ensure that the solutions developed meet the needs of the business. In this role, you will assist in the development of solutions and recommendations for business requirements, business rules, product offerings, or changes to existing systems and applications. You will work closely with both internal and external resources to define business requirements and coordinate system enhancements. Your participation in feasibility studies, enterprise impact assessments, and cost/benefit analyses will be essential in guiding the decision-making process. You will also implement recurring, scheduled, or ad-hoc system changes within established change control methodologies. Your responsibilities will include completing testing, implementation, and communication plans for new or modified system parameters, options, product details, or system outputs. You will perform post-implementation testing, monitoring, and reporting to ensure functionality and compliance with regulatory and audit guidelines. Additionally, you will develop and maintain knowledge of the Line of Business, Bank Fraud & Central Operations, and Enterprise systems, processes, procedures, and products to understand business rules and their impacts on business users. You will conduct periodic reviews and testing of system parameters and options to ensure accurate output and compliance. This position requires a flexible work environment, with the expectation to be in the office four days a week. While remote work is possible, candidates residing within a 60-mile radius of listed USAA office locations are preferred. Relocation assistance is not available for this position, and occasional business travel may be required.